Carry Bag Bundle: HeatsBox GO Electric Lunchbox + Carry Bag

Depending of the shipping country, we automatically ship from nearby.

For Switzerland, we ship from Switzerland.

For EU, we ship from Germany. 

For Asia, we ship from Hong Kong.

For US, we ship from the US.

No. As we ship from a local warehouse, there are no hidden or extra fees to pay from your end.

We dispatch the orders within 1 business day. You should receive the order within 1-3 business days.

Once shipped, you will receive the tracking details by email automatically.

Please contact our Customer Care team by email (info@faitron.com) and share all details incl. your Order nr. You will receive a return label to print out and send back. Once we receive your HeatsBox, we will analyse the HeatsBox and issue the refund.

Please get in contact by email to info@faitron.com. You can expect an answer within 1-2 business days. To get a faster answer to your question, please visit our dedicated HeatsBox help center: https://heatsbox.com/de/pages/help-center